Maharashtra Metro Rail Corporation Limited has introduced 11 new feeder routes in co-ordination with the Nagpur Municipal Corporation (NMC) and rationalised six city bus routes to improve connectivity with metro stations. Shared auto-rickshaw services have been started at 26 metro stations and 60 e-rickshaws have been deployed to strengthen last-mile connectivity. It has also marked the completion of seven years of passenger revenue services of the Nagpur Metro Rail Project after operations began between Khapri and Sitabuldi on March 10, 2019. The metro system has transported around 12.4 crore commuters during this period.

 

Ridership has grown from nearly 2,500 passengers per day in the initial days to more than 1.20 lakh passengers daily at present. Metro operations that began with only 12 trips a day have expanded to 356 trips daily, maintaining a punctuality rate of 99.90 percent. The project’s development began when Prime Minister Narendra Modi laid the foundation stone for the Nagpur Metro Rail Project on August 21, 2014. Nagpur Metro Rail Corporation Limited was formed on February 18, 2015, followed by the ground-breaking ceremony on May 31, 2015. The metro system has also expanded passenger facilities.

 

More than 1.3 lakh Maha Cards have been issued to support contactless and digital fare collection. Metro services have also been extended during festivals, major events and cricket matches to manage passenger demand. The corporation has launched a Common City Mobility App to integrate journey planning and ticketing for both metro and city bus services and provide real-time transit information.