Business Bureau :
New Consumer Protection Act 2019 came into effect from July 20. Consumer organisations have appreciated Government. “ Its a new golden era for consumers. The important tool of mediation is incorporated in this Act. Due to this, pendency of cases will be reduced,” said Advocate Smita Deshpande, President of Akhil Bharatiya Grahak Panchayat Vidarbha Prant while talking to The Hitavada, on Tuesday. Elaborating the Act, she said that the limit for filing complaints to the District Commission is now upto Rs one crore. Previously, the District Commission was called as District Forum and had limit of taking cases upto Rs 20 lakh only. Similarly, the limit of filing complaints to the State Commission has now increased from Rs 1 crore to Rs 10 crore and that towards National Commission is above Rs 10 crore.
“After extending the limit of District Commission, the maximum number of consumers will get relief from District Commission itself. The provision of video conference, second appeal in National Commission and Central Council are incorporated in this Act. The definition of commercial purpose is elaborately explained,” Deshpande said. The new Act is empowering the consumers rights to take action against on-line shopping, telemarketing, unfair contract, service provider, misleading advertisement which included audio video publicity, wider power, jurisdiction is given to District Commission. Gajanan Pande, Organising Secretary of Vidarbha Prant said, “Akhil Bharatiya Grahak Panchayat has welcomed the new Consumer Protection Act 2019 implemented by Government. All the new amendments in the Act are according to the demand made by the Panchayat. We extend our thanks to Prime Minister Narendra Modi and Union Consumer Protection Minister Ramvilas Paswan.” Strict penalties and even imprisonment provisions have been made in the Consumer Protection Act 2019 against those who will do adulteration in food and beverages.
Draft of old Consumer Protection Act 1986 was prepared in city: Pande VIDARBHA is the great contributor in the Consumer Protection Act, said Gajanan Pande, Organising Secretary of Akhil Bharatiya Grahak Panchayat Vidarbha Prant. He said, founder of Akhil Bharatiya Grahak Panchayat and its National President Rajabhau Pophali belong to Nagpur. Along with Adv Govinddas Mundhada of Nagpur and former National President Bindumadhav Joshi of Pune were the pillars of consumer movement. They prepared draft of old Consumer Protection Act 1986 in city.