TRAI to conduct consumer survey
   Date :05-Apr-2021

TRAI _1  H x W:
Telecom regulator TRAI is planning to conduct a consumer-facing survey to assess if tariff plans offered by operators are meeting actual requirements of varied categories of users, a top official said. Telecom Regulatory Authority of India (TRAI) may rope in an agency to conduct the survey for it.
The survey is expected to start soon, said a TRAI official privy to the development.While telecom tariffs are under forbearance, the sector regulator will assess if plans currently being offered in the market are consumer-oriented, the official said. The tariffs plans need to cater to actual needs of consumers, those looking for voice as well as those who have data requirements.