Streetlight issue is not a new phenomenon to the residents of Bhopal, recently ‘The Hitavada’ covered this grappling issue in Tulsi Nagar, Ward No. 31 and Awadhpuri Ward No. 61. In an attempt to connect to the authorities to understand more about the problem faced by the people in various affected area, there unresponsive side was discovered. In Bhopal, the lack of accountability within the Madhya Kshetra Vidyut Vitran Company (MPVVCL) is casting a shadow over the city, leaving residents frustrated and streets plunged into darkness. Despite the official phone numbers listed on the company’s website, the issues related to street lights in the area from MPVVCL officials has become a cause of concern. As ‘The Hitavada’, attempted to contact various MPVVCL representatives for insights into the matter, only to encounter a frustrating wall of silence and ignorance.

 

Queries regarding the ongoing issues with the street lights in various localities went unanswered, highlighting a significant gap in the communication and problem resolution between the Vidyut Vitran Company and the public. Giving a glance of one our call to MPVVCL, it was something like “(MPVVCL) Sapna Jain General Manager, Department Commercial (6232913221): Hello, Yes I am from MP Vidyut Vitran. How can I help you? No, I don’t over see that issue, I don’t know anything......and straight way call got hung. Another attempt “(MPVVCL) P C Gour General Manager, Department Works (6232913262): Hello... Yes. I can’t hear you...and eventually call got hung, highlighting a simple attempt to dodge these pressing question and the uncooperative side of the utility company. Similarly other attempts to contact other officials were also gone to the downhill. In spite of, numerous attempts like this by concerned citizens to seek assistance from the utility provider, a lack of co-operation and responsiveness has left many in the dark.

 

Residents in different areas of Bhopal have shared their experiences, detailing the challenges they face due to malfunctioning or non-functional street lights. Asha, a resident of Tulsi Nagar area, expressed her dismay, stating, “The street lights are very dim and are cause of concern and safety especially at night-time. Despite multiple calls to the numbers listed on the MPVVCL website and other authorities there has been no response. It’s disheartening to see the lack of concern for our safety.” Sunil Agarwal, a resident of Shahpura, voiced similar frustration,” The poorly lit street pose a serious threat issues promptly. However, the abrupt attitude of the officials is alarming. It’s as if our concerns fall on deaf ears.”