THE pilot-run of Digitally Signed PensionPaymentOrders(e-PPO)was subsequently extended to cover all 19 districts in Marathwada and Vidarbha coming under the jurisdiction of the office of the Principal Accountant General (A and E)-II Maharashtra, Nagpur. Recognisingthesuccessfultestrun of the e-PPO project, the Finance Department, Maharashtra State, decided to implement e-PPO for all 19 districts of Vidarbha and MarathwadaregionsofMaharashtra from June 1, 2024. The salient features of the e-PPO projectare:ProvidingDigitallysigned Pension Authorities (pdf), sending sms notifications to pensioners on their pension case status, facility to pensioners to download their authority from the Mahakosh website of the State Government, making the drawing and disbursing officeroftheStateresponsible forproviding thepensionerwitha printout of the authority, death-cum-retirement gratuity will henceforth be drawn by the treasury office after issue of the authority.

 

The pensioner thus will not have to wait for receiving paper printed authoritiesbypostas thesehave now been replaced with issue of digitally signed pdf authorities which will be providedbytheofficeofthePrincipal Accountant General to the State authorities in an online mode. ThePrincipalAccountantGeneral, Nagpur requests all retirees of various departments including Education Department of Maharashtra to invariably communicate their mobile numbers while submitting their Pension Proposal so as to avail the benefit ofreceiving timelysmsnotifications. Pensioner’s Samadhaan platform for redressing grievancesofthepensionersthrough video calls.

 

Pensioners can register their grievances through various modes such as google form available on the office website, online help desk,Toll free number, physical application, etc. The pensioner is contacted throughafortnightly Whattsapp/ Zoom video call by the respective Pension wing officials and the grievance is redressed face to face. Since the launch of the Pensioners’ Samadhaaninitiative,morethan250 pensionershave beenabletoresolve their grievances. ThePrincipalAccountantGeneral, Nagpur requests all pensioners to avail the grievance redressal facility extended by her office to help them in resolving their grievances in the shortest timeframe.