Spl IGP Dr Dilip Patil - Bhujbal adressing the press conference on Friday while Addl SP Ramesh Dhumal and SDPO Deepak Agrawal were looks on.
Staff Reporter :
In a remarkable achievement, the Superintendent of Police Office, Nagpur Rural, has secured the second position across Maharashtra by scoring 80 out of 100 marks in the ‘100-day Action Plan for Regional Offices’. This initiative, launched by Chief Minister Devendra Fadnavis to enhance administrative efficiency and modern governance, was implemented from January 7 to April 16 and included all departments of the State Government.
Special Inspector General of Police, Dr Dilip Patil-Bhujbal, shared during a press conference that the evaluation was
conducted by the Indian Quality Council, an independent non-profit organisation. Among all the participating police departments, only the top five SP offices were selected based on their overall performance and the Nagpur Rural emerged as a model for transparent, citizen-focused and technology-enabled policing.
Nagpur Rural Police completed 100 percent of the objectives outlined under the campaign. These included improvements across multiple parameters such as digital infrastructure, cleanliness, grievance redressal, internal workflow, officer training, use of artificial intelligence and coordination with Central Government agencies, he said. A major digital milestone was the development of a website providing real-time updates on transfers, promotions and public service schemes. The website, audited by the Ministry of Electronics and Information Technology, was praised for its accessibility and transparency, said IGP Dr Patil.
In terms of cleanliness and office maintenance, over 750 obsolete items were removed, 613 outdated records were destroyed and numerous unused vehicles de-registered. Every police station and office received upgrades including clean drinking water, waiting areas, and proper signage.
The IGP further said, “On the administrative side, the SP Office resolved all 346 complaints received through the e-office system and streamlined internal processes to under four levels for faster resolution and ensured timely responses to media reports.”
The Nagpur Rural Police also excelled in officer development and technology adoption. Training in new criminal laws was provided to 167 officers and 2,066 staff members. Confidential reports and service records were fully updated and AI-driven tools were deployed to aid in crime detection, investigation planning and document analysis.
These systems use chatbots, geo-mapping, video analytics and automated data extraction to enhance policing efficiency.
Proactive community engagement and industrial coordination also played a key role.
The department conducted 115 meetings with industrialists and resolved multiple law and order issues at project sites like Morarji Company and NTPC Mauda. The recovery and transparent return of stolen items in 2025 was 1,412, more than double the previous year. Addl SP Ramesh Dhumal, SDPO (Butibori) Deepak Agrawal, SDPO (Kanhan) Santosh Gaikwad and others were present in the press
conference.