Mpl Commr asks officials to ensure timely, effective resolution of public, civic issues

 

 

MUNICIPAL Commissioner Ram Prakash Ahirwar has issued clear instructions to senior officials to ensure timely and effective resolution of public grievances and basic civic issues. While chairing weekly review meeting, he said any negligence in public service delivery will not be tolerated.

 

He stressed the need to improve governance and ensuring citizen satisfaction. Reviewing pending cases on CM Helpline, the Municipal Commissioner directed officials to resolve each complaint to the satisfaction of the complainant. He asked officers to take direct feedback from applicants and confirm that issues have been timely addressed before closing cases.

 

To improve public safety, Ahirwar ordered the identification of dark and poorly lit areas across the city. He said all such black spots must be illuminated at the earliest. New streetlights will be installed at identified locations, while non-functional lights will be repaired on priority. Taking a note of water wastage due to pipeline leakages, the Municipal Commissioner instructed the Executive Engineers to launch a special repair drive.

 

He said all leakage-related complaints should be resolved on priority to ensure uninterrupt ed water supply. Senior officials from various departments were present during the review meeting.