Toll-free helpline to get appointments,cuts wait time in Government hospitals

 

 

SCHEDULING consultations with doctors at Government and Ayushman-registered private hospitals in Bhopal has become simpler with the launch of a tollfree helpline. Patients can now call 18002332085 to book appointments for consultations and treatment from home, reducing the need to wait in long queues at hospital registration counters. Since its introduction, more than 23,000 people have used the service, which has received an average satisfaction rating of 9.1 out of 10 from users.

 

The helpline suggests hospitals based on a patient’s location, whether residential or current, and confirms appointments according to the chosen hospital and time. This allows patients to plan their visits according to their convenience. Operating from 8:00 am to 8:00 pm, the service is part of the Ayushman Bharat Digital Health Mission, supported by the William J. Clinton Foundation.

 

Patients can schedule appointments that align with hospital OPD timings and arrive at the hospital at the designated slot for consultation and treatment.In addition to appointments, callers can also create an Ayushman ID and electronic health record by providing their Aadhaar number and linked mobile number.

 

This helps maintain a digital record of their health services and visits. Chief Medical and Health Officer of Bhopal, Dr Manish Sharma, said the helpline allows patients to save time and access medical consultation efficiently. “The service is free and available to patients of all age groups. It provides a way to receive care without unnecessary delays at hospitals,” he said